Q: I have another question / My question is not listed

Is your question not listed? Please contact Team Support , we are happy to help you!

Question 1

Important points to consider when participating in a retreat

Team 30NOW · Accepted Answer

When participating in an online retreat, there are some important points to consider:

We use Zoom Meetings. To do this, you must download and install the Zoom application on your device (once) in advance. If you are not familiar with Zoom Meetings, please review the 'How does Zoom Meetings work?' manual prior to the retreat.
Technical preparation: Check your internet connection, audio and video settings to ensure a smooth experience. We assume that you will be able to be present with image and sound during the Zoom sessions.
This is a 'camera-on' retreat. We want to create a space that feels as much like we are together as possible. That's why we all have the camera on in the Zoom sessions. This gives a feeling of sitting together, instead of just seeing names on a screen. We also invite you, if it suits you, to meditate in images. So that we feel the connection together as a sangha. You don't have to sit facing the screen while meditating.
Calm and Quiet Space: Choose a quiet and comfortable space where you will be distracted or disturbed as little as possible. This promotes a focused meditation experience. Let housemates know that you are participating in a retreat and ask for support in creating a quiet setting during the retreat days to avoid unnecessary interruptions.
Timetable: Follow the stated retreat timetable, including login times for sessions and breaks. This helps to maintain the structure and depth of the retreat.
Interaction and involvement: Actively participate in the sessions by turning on your camera. Turn off your microphone except when speaking to avoid background noise. Ask questions and participate in exchanges when invited, as you would during a physical retreat.
Self-Discipline: Since you are at home, it takes some self-discipline to participate as you would at a physical retreat. Hold yourself accountable for your involvement. Stick to the retreat schedule as much as possible. During the retreat, suggestions are given for activities between meditations, such as working meditation (samu) in or around your home. Allow yourself the experience of making the retreat last all day.

Question 2

Does 30NOW provide Teachings and Courses in English?

Team 30NOW · Accepted Answer

Most of the offerings are in Dutch, but we regularly offer Live Lectures in English. In addition, some Live Courses, In-Depth Series and Live Retreats are also largely in English. See 30NOW.nl/courses-series and use the language filter.

Good to know: The translation option in the menu bar is a feature that allows you to easily translate the content of 30NOW.nl from Dutch to English. The button, when clicked, activates a translation tool that automatically converts the text on the page from Dutch to English, making it more accessible for users who speak English but not Dutch.

Question 3

Do I need a Membership to participate?

Team 30NOW · Accepted Answer

No. You do not need a Membership to participate in (almost all*) Live Courses, In-depth Series and Live Retreats. If you do not have a Membership account, you can create a (free) Courses account to for participation.
This way we can provide you with the correct course access and share associated information with you by email.
Also see 'compare accounts' .

* The series hard meditations is only available with a Membership.

Do you have another question about this? Then share this via support.30now. Nl

Question 4

How do I use my Inspiration Gift?

Team 30NOW · Accepted Answer

Received an inspiration gift? First of all, welcome!

The Inspiration Gift is included in the email you received as a PDF attachment. This contains the activation code.
Log in with you 30NOW account. None yet 30NOW account? Then make one here first free Courses account .
Select the Floor Series listed on your Inspiration Gift.
Enter the Inspiration Gift activation code in the registration form. This changes the purchase amount to zero euros.

Do you have questions about activating your Story sequence? Please contact Team Support. We are happy to help you!

Question 5

How can I pay?

Dirk Wolbers · Accepted Answer

A payment option is offered on the following pages:

Payments for courses are made through the registration page of the courses. You can find the registration pages at 30NOW.nl/courses-series
Membership payments are made through the Membership page 30NOW.nl/membership
Donations for the supervisors are made via the donation page 30NOW.nl/donate

The following online payment methods are currently supported:

iDEAL, Credit and debit cards, PayPal, Bancontact, SEPA Transfer, SOFORT Banking, KBC/CBC Payment, Bancontact, Belfius Direct Net and GiroPay.

In addition to the above online payment methods, you can also transfer the Membership rate or course participation rate to bank account number NL11BUNQ2067341758 tnv 30NOW. When making the transfer, state which contribution it concerns and send it us a message so that we know to which e-mail address the Membership or course access should be linked. Thank you in advance!

Question 6

How long do I have access to the course material?

Team 30NOW · Accepted Answer

With an (active) Membership you have unlimited access to the course material of the Live Course or In-depth series you have purchased.
With a Courses account, the access period differs per Live Course or In-depth series. More information about this can be found on the registration page of the relevant Live Course or In-depth series.

Do you have a question about this? Contact us at support.30now. Nl

Question 7

How do I post and delete a comment?

Team 30NOW · Accepted Answer

Check out the screenshot below to see how to post and delete a message.

Question 8

How does Zoom Meetings work?

Team 30NOW · Accepted Answer

At 30NOW we make, during the Live Courses and Live Sangha evenings, using Zoom Meetings.
At the daily Live Meditations and Live Lectures on Sunday, we use Zoom Webinar.

A characteristic of Zoom Webinars is that participants are not visible and audible.
At Zoom Meetings we apply extra security measures so that access is only possible for the course participants.

Questions or doubts? take contact without obligation.

What is Zoom Meetings

Zoom Meetings is a video platform that makes it possible to organize online meetings where participants can see and hear each other live.

To participate in a Zoom Meetings you need an internet connection and a computer or mobile device.
You install the Zoom application (once only) via zoom.us/download.
Joining then goes through a unique meeting URL or meeting ID. You will receive this from 30NOW by email and is also visible on the Week or Month pages of the Live Course.
You can then turn on your audio and video yourself and send chat messages.

Video guide to participation

A handy video manual on how to participate in a (Live) Zoom meeting can be found below.

Using "Reactions" or "Reactions"

During a Zoom meeting, participants can use reactions by clicking on the "Reactions" icon in the bottom bar. This opens a pop-up menu with different emoticons to select. After selecting an emoticon, it will be displayed on the participant's screen and visible to the facilitator and other participants of the live session. Reactions can be used to communicate quickly and non-disruptively with other participants during the live session, for example to indicate that you would like to respond by saying something.

Test beforehand

Before participating in a Zoom Meeting, it can be nice to gain some experience with Zoom Meetings. For this you can:

Join the next Zoom Meetings test session available 24/7 at https://zoom.us/test
In Zoom you can test your sound and microphone in settings:
- Click the sound icon in the bottom left corner of the Zoom application.
- Select "Test Speaker and Microphone" from the menu.
- Follow the on-screen prompts to test the audio and microphone.
- If the test is successful, you should be able to hear what you are saying through the speaker and the sound level of your microphone should be displayed.
In addition, all live sessions are opened for participation fifteen minutes before the start so that you can test your image and sound.

General technical tips

When participating in a Zoom Meeting, you should pay attention to the following:

Stable internet connection: Make sure you have a stable and fast internet connection to participate in the Zoom Meeting without interruption.
Working camera and microphone: Make sure your camera and microphone are working properly and that you are clearly visible/audible to other participants. Do you have doubts? Then test your image and sound beforehand. See 'Pre-testing' above.
Up-to-date: Make sure your Zoom application is up-to-date. You can download and install the latest version from zoom.us/download

Do you have any questions? Then please contact Team Support.

Question 9

How does 30NOW exactly funded?

Team 30NOW · Accepted Answer

We distinguish between 4 payments:

Donations/dana for the supervisors of the daily live sessions: This supports the facilitators in providing the live meditations and lectures. The amounts received are periodically distributed among the facilitators who have provided a live meditation or lecture. More information (with a video message about dana van Joost): 30now.nl/donate
Membership Payments: These payments make the platform 30NOW possible. The following applies here: Because every personal situation differs, we want to give you the choice of which amount for the Membership is feasible or appropriate for you. More information: 30now.nl/registration The Membership payments enable us to:
- Facilitate the current offer;
- to take care of the communication;
- Provide support where needed;
- To further develop the platform technically;
- Broaden the offer.
Participation rate for Live Courses and In-depth series: This is possible 30NOW offer the Live Courses and In-depth series in collaboration with the supervisor(s) involved. More information: 30now.nl/courses-series
Free gift for 30NOW: Finally, there is the possibility to make a free donation in the meantime 30NOW to transfer. The amounts received are spent in the same way as with the Membership. It is extra support for the team that works daily in the background to facilitate our mission 'Making meditation accessible to everyone'. More information: 30now.nl/about-30now

At the same time, money should never be a barrier to participation. That is why:
If it is not possible to pay the Membership base amount or a course participation fee, please contact contact us so that we can make a suitable appointment for you. Although we incur costs as an organization, we believe that money should never be an obstacle to access.

Thanks on behalf of the team of 30NOWThank you on behalf of all supervisors for your support!

Question 10

I have another question / My question is not listed

Dirk - Team 30NOW · Accepted Answer

Is your question not listed? Please contact Team Support, we are happy to help you!

Question 11

Is Zoom safe?

Team 30NOW · Accepted Answer

At 30NOW we make, during the Live Courses and Live Sangha evenings, using Zoom Meetings.
At the daily Live Meditations and Live Lectures on Sunday, we use Zoom Webinar.

A characteristic of Zoom Webinars is that participants are not visible and audible.
At Zoom Meetings we apply extra security measures so that access is only possible for the course participants.

Questions or doubts? take contact without obligation.

Question 12

Can I purchase/give a course for someone else?

Team 30NOW · Accepted Answer

For most Floor Series, this is possible with the Inspiration Gift: 30NOW.nl/inspiratie-cadeau

Question 13

Can I receive an invoice in the name of an organisation/company?

Team 30NOW · Accepted Answer

Yes, that's possible. When purchasing the Membership, Live Courses, In-depth Series or the Inspiration Gift, you can enter the details of the organization/company in the registration form. After payment you will receive the invoice, with the entered company data, in your mailbox.

Question 14

Can I share meditations and lectures with others?

Dirk Wolbers - Team 30NOW · Accepted Answer

To the 30NOW Live sessions can be enjoyed by anyone, with or without 30NOW account, join live.
De 30NOW Live sessions that you can watch with the Membership you can also freely share with anyone. For this you use the share buttons that are visible on every review page.

The meditations from the 30 Days program, from courses and in-depth series you can't share.

Question 15

Am I in the picture and can I be heard myself?

Team 30NOW · Accepted Answer

During the daily live meditations and the live lecture on Sundays, only the accompanist can be heard and seen. As a participant you can respond via the chat!

For live sessions of Live Courses you can also (if desired) switch on your own camera and microphone.

Question 16

Who is an online retreat for?

Team 30NOW · Accepted Answer

In general, retreats offer the opportunity to practice meditation more intensively. Participants follow a schedule of (partly guided) meditations during the day, often from morning to evening. The retreats at 30NOW are multi-day retreats and a requirement is that participants are already familiar with this. A retreat also requires some stability and psychological health. Although there is meditation together and there are moments of exchange, the guide is not able to provide you with the individual psychological care that you may need during the retreat.

For these reasons, we apply the following guidelines for participation:

You are familiar with meditation and mindfulness and practice regularly.
You currently do not suffer from seriously hindering traumatic or psychiatric conditions such as severe anxiety or depression.
If you have any doubts about your participation, you can contact the supervisor yourself. Based on your registration form, we can also take the initiative to explore whether participation in the retreat is suitable for you at this time.

Question 17

Where can I find my Live Courses and In-Depth Series?

Team 30NOW · Accepted Answer

As soon as you are logged in, you will find the Live Courses and In-depth series you have purchased in the main menu under COURSES.

Do you have another question about this? Please contact us at support.30now. Nl

Question 18

Why is an account required to participate?

Team 30NOW · Accepted Answer

We need some basic information (first name, last name and email address) in order to register you for a Live Course, In-Depth Series or Live Retreat. This is done by creating a (free) Courses account or (paid) Membership account. An account is required for the following reasons:

This way we know (30NOW and the course supervisor) who will participate;
To access the course material;
For sending additional information about the course;
For sending the newsletter.

Do you have a question about this? Contact us at support.30now. Nl

Question 19

What if I cannot afford the offer?

Dirk Wolbers · Accepted Answer

Participation in the 30 Days program is free for 30 days.
In addition, the daily Live Meditation and Lectures offered on a free basis contribution / dana.
If you would like to use it Membership or want to participate in one Live Course or In-Depth Series, but you really can't afford this, please send us a message. Although we incur costs as an organization, we believe that money should never be the reason for denying people access.

Question 20

What is an online retreat?

Team 30NOW · Accepted Answer

An online meditation retreat is a virtual version of a traditional retreat, where participants participate from their own location via Zoom. During the retreat, participants follow a schedule of silent and guided meditations, lectures, mindful movement and exchange led by an experienced guide. The aim is to enable a deep meditation practice and reflection in your own location, just like in an on-site retreat, by creating a peaceful environment where you can be alone, relax and concentrate.

We encourage you to schedule yourself free for the entire period of the retreat. If this is not feasible for you, it is advisable to simplify your days as much as possible and consciously choose what you will and will not do.

Question 21

What is a week, month, theme or lesson page?

Team 30NOW · Accepted Answer

These are pages designed specifically for a particular moment within a Live Course or In-Depth Series. It contains all the necessary information and materials for that specific week or month, including lectures in video format, in-depth texts, quotes, exercises and guided meditations in audio format.

These pages are intended to support you as a course participant step by step in following the course and to highlight the theme of that moment.
These pages also offer the opportunity to respond by, for example, sharing a question. This is an important part of learning and growing as a meditation practitioner, as it allows you to interact with the facilitator and other course participants. This can ensure further deepening of knowledge and experience, as well as answering any questions or uncertainties.

An example of a lesson page can be found below.

Question 22

What is a Workshop?

Team 30NOW · Accepted Answer

A workshop is an online interactive meeting on a specific theme of 2 to 3 hours. The topics are diverse and have similarities with meditation, Buddhism and mindfulness. A supervisor shares his knowledge, insights and experience with this subject. During the workshops there are introductions, meditation and room for exchange.

Question 23

What is the difference between Zoom Webinar and Zoom Meetings?

Team 30NOW · Accepted Answer

At 30NOW we make, during the Live Courses and Live Sangha evenings, using Zoom Meetings.
At the daily Live Meditations and Live Lectures on Sunday, we use Zoom Webinar.

A characteristic of Zoom Webinars is that participants are not visible and audible.
At Zoom Meetings we apply extra security measures so that access is only possible for the course participants.

Questions or doubts? take contact without obligation.

Purpose: Zoom Meetings is intended for group interaction where everyone can turn on their camera and microphone. Zoom Webinar is designed as a facilitator/speaker for a large group of participants to present with image and sound, whereby participants only respond via chat (and therefore cannot hear or see other participants).
Participants: In Zoom Meetings the participants can actively participate by speaking and chatting, while in Zoom Webinar the participants act as spectators and can only watch, listen and chat.
Presentations: With Zoom Meetings, multiple participants can come into view, while with Zoom Webinar there is only one facilitator/speaker and the rest of the participants only act as audience.
Features: Zoom Meetings offers features such as screen sharing, recording, chat, and virtual backgrounds, while Zoom Webinar has additional features such as Q&A sessions and pre-participation questions.
Security: Both products offer security features such as password protection and password protection, but Zoom Webinar offers additional security options such as participant registration and authentication.

In general, Zoom Meetings is aimed at smaller groups, while Zoom Webinar is aimed at larger groups and public presentations.

Question 24

What can members do that non-members can't?

Dirk Wolbers · Accepted Answer

Op 30NOW.nl/accounts-compare you will find the differences per account. In addition, it is good to know that you do not need an account to participate in the daily live meditations and lectures.

Question 25

What are Breakout Rooms?

Team 30NOW · Accepted Answer

Splitting up into (live online) groups for interactive contact moments, with images and sound, is sometimes part of a Live Course. For this, supervisors use 'Breakout Rooms' in Zoom.

As a participant you always have the option not to participate in Breakout Rooms. In that case, you will stay in the so-called “Main Room” when the Breakout Rooms are active.

The supervisor will tell you the necessary information about this. You can also contact us if you have any questions Team Support.

Question 26

Which/ What kind of account do I need?

Team 30NOW · Accepted Answer

No account is required to participate in Live Meditations and Lectures. So you can immediately participate live.
To access the archive, where you can look back at everything, you need a Membership account.
To participate in a course you must have a Membership account or a Courses account.

Check out the equation of the different accounts to see which account applies to you.

Courses, Workshops and Retreats

Live Courses

retreats

Floor series

Workshops

Important points to consider when participating in a retreat

Does 30NOW provide Teachings and Courses in English?

Do I need a Membership to participate?

How do I use my Inspiration Gift?

How can I pay?

How long do I have access to the course material?

How do I post and delete a comment?

How does Zoom Meetings work?

What is Zoom Meetings

Video guide to participation

Using “Reactions” or “Reactions”

Test beforehand

General technical tips

How does 30NOW exactly funded?

I have another question / My question is not listed

Is Zoom safe?

Can I purchase/give a course for someone else?

Can I receive an invoice in the name of an organisation/company?

Can I share meditations and lectures with others?

Am I in the picture and can I be heard myself?

Who is an online retreat for?

Where can I find my Live Courses and In-Depth Series?

Why is an account required to participate?

What if I cannot afford the offer?

What is an online retreat?

What is a week, month, theme or lesson page?

What is a Workshop?

What is the difference between Zoom Webinar and Zoom Meetings?

What can members do that non-members can't?

What are Breakout Rooms?

Which/ What kind of account do I need?

Any other question?

Give a Floor Series as a gift

Floor
series