Q: I have another question / My question is not listed

Is your question not listed? Please contact Team Support , we are happy to help you!

Question 1

if i do 30NOW If I cancel my membership halfway through, will I still have access?

Team 30NOW · Accepted Answer

A Membership expires at 30NOW automatically at the end of the Membership period. It is therefore not automatically renewed.
If you still want to cancel immediately, you can do so via https://www.30now.nl/mijngegevens/. This will immediately expire your access.

Question 2

How do I donate an amount for the supervisors?

Dirk Wolbers · Accepted Answer

With 30NOW.nl/donate you can transfer a free gift for the supervisors.

The team of facilitators provides live meditations and lectures on the basis of a donation (dana). It is possible to transfer an amount of your own choice, we will divide this with each other. Any amount you give is good – give what makes you happy: Donation for all supervisors >

Thank you in advance!

Question 3

How and when can I renew my Membership?

Team 30NOW · Accepted Answer

You simply extend your Membership - with a new Membership period of 12 months - via 30NOW.nl/registration

Go to page My details and see when your current Membership expires.
☝️ Extension applies: From the moment of renewal, your Membership is valid for another 12 months.

Questions or uncertainties? Contact Team Support.

Question 4

How can I pay?

Dirk Wolbers · Accepted Answer

A payment option is offered on the following pages:

Payments for courses are made through the registration page of the courses. You can find the registration pages at 30NOW.nl/courses-series
Membership payments are made through the Membership page 30NOW.nl/membership
Donations for the supervisors are made via the donation page 30NOW.nl/donate

The following online payment methods are currently supported:

iDEAL, Credit and debit cards, PayPal, Bancontact, SEPA Transfer, SOFOT Banking, KBC/CBC Payment, Belfius Direct Net and GiroPay.

In addition to the above online payment methods, you can also transfer the Membership rate or course participation rate to bank account number NL11BUNQ2067341758 tnv 30NOW. Please indicate with the transfer which contribution it concerns and send a message so that we know to which e-mail address the Membership or course access should be linked. Thank you in advance!

Question 5

How long is the notice period?

Dirk Wolbers · Accepted Answer

Your Membership does not automatically renew and expires automatically after the Membership period. We therefore ask that you register a new 12 month Membership Period annually via 30NOW.nl/registration. You will of course receive a message from us as soon as your Membership expires.

Wondering when your current Membership period will end? Once you are logged in you will find on the page 'My Details' 30NOW.nl/mydata the validity of your current Membership.
☝️ Please note, upon renewal: From the moment of renewal, your Membership account is valid for another 12 months.

Question 6

How do I change the payment method in the meantime?

Dirk Wolbers · Accepted Answer

Because your Membership is not automatically renewed, you can renew your Membership every year. You again choose the desired payment method.

Question 7

How does 30NOW exactly funded?

Team 30NOW · Accepted Answer

We distinguish between 4 payments:

Donations/dana for the supervisors of the daily live sessions: This supports the facilitators in providing the live meditations and lectures. The amounts received are periodically distributed among the facilitators who have provided a live meditation or lecture. More information (with a video message about dana van Joost): 30now.nl/donate
Membership Payments: These payments make the platform 30NOW possible. The following applies here: Because every personal situation differs, we want to give you the choice of which amount for the Membership is feasible or appropriate for you. More information: 30now.nl/registration The Membership payments enable us to:
- Facilitate the current offer;
- to take care of the communication;
- Provide support where needed;
- To further develop the platform technically;
- Broaden the offer.
Participation rate for Live Courses and In-depth series: This is possible 30NOW offer the Live Courses and In-depth series in collaboration with the supervisor(s) involved. More information: 30now.nl/courses-series
Free gift for 30NOW: Finally, there is the possibility to make a free donation in the meantime 30NOW about it. The amounts received are spent in the same way as with the Membership. It is extra support for the team that works daily in the background to facilitate our mission 'Making meditation accessible to everyone'. More information: 30now.nl/about-30now

At the same time, money should never be a barrier to participation. That is why:
If it is not possible to pay the Membership base amount or a course participation fee, please contact contact us so that we can come to a suitable appointment for you. Because although we are an organization that incurs costs, we believe that money should never be the reason for not getting access.

Thanks on behalf of the team of 30NOWThank you on behalf of all supervisors for your support!

Question 8

I have another question / My question is not listed

Dirk - Team 30NOW · Accepted Answer

Is your question not listed? Please contact Team Support, we are happy to help you!

Question 9

I want to stop/cancel my Membership. How do I do that?

Dirk Wolbers · Accepted Answer

We're sorry to see you go.
We would like to thank you for your participation and support with the Membership. Together we have been able to take great steps to make meditation accessible to everyone. Thanks 🙏🏼

Your Membership Period automatically expires after one year (12 months). So you basically don't have to do anything.
If you still want to cancel immediately, you can do this via [MM_CorePage_Link type=myaccount].

Please note that cancellation means that you can no longer log in to 30NOW.nl with your existing account.

Question 10

Has the price/fee of the Membership been increased? - Updated January 11, 2023

Dirk Wolbers - Team 30NOW · Accepted Answer

Due to the current inflation in the Netherlands, our costs for equipment, data storage and other matters are rising. The low exchange rate of the Euro against the Dollar also has an effect on it 30NOW platform. We have been covering these costs for some time now, but we cannot avoid raising the Membership rates slightly.

That is why different rates apply from 15 January 2023. The overview with the old and new Membership rates:

Basic amount: 60 euros > 65 euros
Middle rate: 85 euros > 88 euros
Ambassador rate: 160 euros > 170 euros

The following still applies: If it is not possible to pay the basic amount, take it contact contact us so that we can come to a suitable appointment for you. Because although we are an organization that incurs costs, we believe that money should never be the reason for not getting access.

If you have any questions regarding this change, please don't hesitate to ask contact us.

Question 11

Is the 30 Day Program a 30 Day Trial?

Dirk Wolbers · Accepted Answer

Yes and no. With the 30 Day Program, you participate in a fully guided 30-day program to understand and practice meditation. However, after 30 days your access will expire and you can switch to the Membership. With this you keep access to new Live Meditations and you can listen back to Day Meditations. In addition, you get access to exclusive content such as new series, meditations and lectures.

Question 12

Can I receive an invoice in the name of an organisation/company?

Team 30NOW · Accepted Answer

Yes, that's possible. When purchasing the Membership, Live Courses, In-depth Series or the Inspiration Gift, you can enter the details of the organization/company in the registration form. After payment you will receive the invoice, with the entered company data, in your mailbox.

Question 13

Can I transfer money via bank transfer?

Dirk Wolbers - Team 30NOW · Accepted Answer

Yes, that's possible. With the following bank details you can transfer the amount for the Membership or Dana (donations) for the chaperones.

Account number: NL11BUNQ2067341758 tnv 30NOW

Please state in the description which contribution it concerns. If it concerns a Membership, please also send us a message so that we know which email address the Membership should be linked to.

Thanks in advance!

Question 14

Can I pay with iDEAL or Bancontact?

Dirk Wolbers · Accepted Answer

Yes, that's possible. [av_sidebar widget_area='Payment options' av_uid='av-1vel96']

Question 15

Can I also donate to 30NOW?

Dirk Wolbers · Accepted Answer

Yes, you can do that in 2 ways:

The people and resources to make it 30NOW platform you support by choosing a Membership - with or without additional support. This allows you to invest in technology, communication, technical support, diversity in the offer and further development of the platform.
You can also support us with a free contribution >

Thank you in advance!

Question 16

Do I have to start with the 30 Day Program first?

Dirk Wolbers - Team 30NOW · Accepted Answer

Oh, no. You can also start directly with a Membership without it 30 Days program to have followed. By the way, with a Membership you have access to everything from the 30 Days program.

Question 17

Until when is my current Membership valid?

Team 30NOW · Accepted Answer

Go to page My details and see when your current Membership expires.

You simply extend your Membership - with a new Membership period of 12 months - via 30NOW.nl/registration
☝️Applies to extension: From the moment of renewal, your Membership is valid again for 12 months.

Questions or uncertainties? Contact Team Support.

Question 18

Where can I purchase a Membership?

Dirk Wolbers · Accepted Answer

You can choose the desired Membership rate select and activate here.

Question 19

Why does a new Membership period start immediately and not be added to my existing Membership?

Team 30NOW · Accepted Answer

When renewing the Membership, the new Membership Period starts immediately. As a result, there may be an overlap with your existing Membership Period, so that the total Membership Period upon renewal is less than 24 months.
The reason for this is of a technical nature. We are working on a technical solution that will add the new Membership Period to the remaining Membership Period. But at the moment we are not there yet.

We try to communicate this aspect as clearly as possible. But if you have overlooked this, take it contact with us. Then we look for a suitable solution.

Sincerely,
Team 30NOW

We try to communicate this aspect as clearly as possible. But if you have overlooked this, take it contact with us. Then we look for a suitable solution.

Kind regards, Team 30NOW

Question 20

Why can't I pay per month?

Team 30NOW · Accepted Answer

Membership is paid annually, monthly payments are not available.

We think it is important that 30NOW is not used intensively for a short period of time because we do not think it is compatible with the practice of Mindfulness Meditation.

Question 21

What if I cannot afford the offer?

Dirk Wolbers · Accepted Answer

Participation in the 30 Days program is free for 30 days. In addition, the daily Live Meditation and Lectures offered on a free basis contribution / dana.

If you would like to use it Membership or want to participate in one Live Course or In-Depth Series, but this really can not afford. Then send us a message. Because although we are an organization that incurs costs, we believe that money should never be the reason for not giving people access to 30NOW.

Question 22

What happens after the (free) 30 Days program?

Accepted Answer

We use your feedback shared to 30NOW to develop further. After the 30 Days program you can keep access and experience more meditations and lectures by to become a member.

Question 23

What is 'dana'?

Team 30NOW · Accepted Answer

We would like to refer you to the video message from Joost over Dan.

Question 24

What is a Membership?

Kamile K · Accepted Answer

The Membership is a subscription service and periodically debits an amount or periodically asks for a new payment. You will be charged at the beginning of your billing cycle. By becoming a member you get unlimited access to all existing and new meditations, lectures and functionalities. In addition, with your contribution we can add a greater diversity of facilitators, add more meditations and make meditation possible for everyone.

Question 25

Are additional costs charged on top of the membership fee?

Accepted Answer

No. 30NOW only charges for the Membership and may or may not include local taxes depending on your location. Some financial institutions charge extra fees for foreign transactions. These costs are charged by your bank. If you have any questions about this state of affairs, please contact your financial institution.

Question 26

Will my Membership be automatically renewed?

Dirk Wolbers - Team 30NOW · Accepted Answer

No. Your Membership becomes cannot automatically renewed. We therefore ask that you register a new 12 month Membership Period annually via 30NOW.nl/registration. You will of course receive a message from us as soon as your Membership expires.

Wondering when your current Membership period will end? Once you are logged in you will find on the page 'My Details' 30NOW.nl/mydata the validity of your current Membership.
☝️ Please note, upon renewal: From the moment of renewal, your Membership account is valid for another 12 months.

Question 27

Are my donations/gifts deductible on the income tax return? Is becoming 30NOW recognized as an ANBI?

Team 30NOW · Accepted Answer

No. At the moment that is not possible.

30NOW because it is a partnership. A partnership is a partnership between two or more persons who jointly run a business. Donations are voluntary gifts that are made to a charity or institution without any consideration in return. Donations to a partnership are not deductible from the tax authorities, because the partnership is not an institution that, according to the tax authorities, qualifies as a charity or public benefit institution (ANBI). Only donations to institutions that have been designated as ANBI by the tax authorities are deductible for income tax.

30NOW Podcast

Most recent

All episodes

FAQ