Question 1

if i do 30NOW If I cancel my membership halfway through, will I still have access?

Team 30NOW · Accepted Answer

A Membership expires at 30NOW automatically at the end of the Membership period. It is therefore not automatically renewed.
If you still want to cancel immediately, you can do so via https://www.30now.nl/mijngegevens/. This will immediately expire your access.

Question 2

Does 30NOW provide Teachings and Courses in English?

Team 30NOW · Accepted Answer

Most of the offerings are in Dutch, but we regularly offer Live Lectures in English. In addition, some Live Courses, In-Depth Series and Live Retreats are also largely in English. See 30NOW.nl/courses-series and use the language filter.

Good to know: The translation option in the menu bar is a feature that allows you to easily translate the content of 30NOW.nl from Dutch to English. The button, when clicked, activates a translation tool that automatically converts the text on the page from Dutch to English, making it more accessible for users who speak English but not Dutch.

Question 3

How and when can I renew my Membership?

Team 30NOW · Accepted Answer

You simply extend your Membership - with a new Membership period of 12 months - via 30NOW.nl/registration

Go to page My details and see when your current Membership expires.
☝️ Extension applies: From the moment of renewal, your Membership is valid for another 12 months.

Questions or uncertainties? Contact Team Support.

Question 4

How can I pay?

Dirk Wolbers · Accepted Answer

A payment option is offered on the following pages:

Payments for courses are made through the registration page of the courses. You can find the registration pages at 30NOW.nl/courses-series
Membership payments are made through the Membership page 30NOW.nl/membership
Donations for the supervisors are made via the donation page 30NOW.nl/donate

The following online payment methods are currently supported:

iDEAL, Credit and debit cards, PayPal, Bancontact, SEPA Transfer, SOFOT Banking, KBC/CBC Payment, Belfius Direct Net and GiroPay.

In addition to the above online payment methods, you can also transfer the Membership rate or course participation rate to bank account number NL11BUNQ2067341758 tnv 30NOW. Please indicate with the transfer which contribution it concerns and send a message so that we know to which e-mail address the Membership or course access should be linked. Thank you in advance!

Question 5

How can I save meditations?

Team 30NOW · Accepted Answer

Do you always want to have specific meditations at hand, without having to look for them?
A Membership allows you to save meditations to your own profile, an easy way to keep your favorite meditations and readings together and easily find them when you need them.

The save button can be found with every recorded live meditation or lecture.

Question 6

How long is the notice period?

Dirk Wolbers · Accepted Answer

Your Membership does not automatically renew and expires automatically after the Membership period. We therefore ask that you register a new 12 month Membership Period annually via 30NOW.nl/registration. You will of course receive a message from us as soon as your Membership expires.

Wondering when your current Membership period will end? Once you are logged in you will find on the page 'My Details' 30NOW.nl/mydata the validity of your current Membership.
☝️ Please note, upon renewal: From the moment of renewal, your Membership account is valid for another 12 months.

Question 7

How long is each Day Meditation available?

Team 30NOW · Accepted Answer

During the 30 Days account you can listen to each Day Meditation for 48 hours. With the Membership you can listen to all Day Meditations at any time.

Question 8

How often are Live Meditations and Live Lectures given?

Dirk Wolbers · Accepted Answer

Op 30NOW.nl/live you will find the current schedule and you can activate e-mail announcements.
The number of scheduled Live sessions depends on the facilitators, but usually new Live sessions are given daily in addition to a lecture on Sunday evening.

Do you have another question about 30NOW Live? Share it with us?

Question 9

How does Zoom Meetings work?

Team 30NOW · Accepted Answer

In our 30NOW we make, during the Live Courses and Live Sangha evenings, using Zoom Meetings.
At the daily Live Meditations and Live Lectures on Sunday, we use Zoom Webinar. The explanation below is about Zoom Meetings and therefore relates to the Live Courses and Sangha Live evenings.

What is Zoom Meetings

Zoom Meetings is a video platform that makes it possible to organize online meetings where participants can see and hear each other live.

To participate in a Zoom Meetings you need an internet connection and a computer or mobile device.
You install the Zoom application (once only) via zoom.us/download.
Joining then goes through a unique meeting URL or meeting ID. You will receive this from 30NOW by email and is also visible on the Week or Month pages of the Live Course.
You can then turn on your audio and video yourself and send chat messages.

Video guide to participation

A handy video manual on how to participate in a (Live) Zoom meeting can be found below.

Using "Reactions" or "Reactions"

During a Zoom meeting, participants can use reactions by clicking on the "Reactions" icon in the bottom bar. This opens a pop-up menu with different emoticons to select. After selecting an emoticon, it will be displayed on the participant's screen and visible to the facilitator and other participants of the live session. Reactions can be used to communicate quickly and non-disruptively with other participants during the live session, for example to indicate that you would like to respond by saying something.

Test beforehand

Before participating in a Zoom Meeting, it can be nice to gain some experience with Zoom Meetings. For this you can:

Join the next Zoom Meetings test session available 24/7 at https://zoom.us/test
In Zoom you can test your sound and microphone in settings:
- Click the sound icon in the bottom left corner of the Zoom application.
- Select "Test Speaker and Microphone" from the menu.
- Follow the on-screen prompts to test the audio and microphone.
- If the test is successful, you should be able to hear what you are saying through the speaker and the sound level of your microphone should be displayed.
In addition, all live sessions are opened for participation fifteen minutes before the start so that you can test your image and sound.

General technical tips

When participating in a Zoom Meeting, you should pay attention to the following:

Stable internet connection: Make sure you have a stable and fast internet connection to participate in the Zoom Meeting without interruption.
Working camera and microphone: Make sure your camera and microphone are working properly and that you are clearly visible/audible to other participants. Do you have doubts? Then test your image and sound beforehand. See 'Pre-testing' above.
Up-to-date: Make sure your Zoom application is up-to-date. You can download and install the latest version from zoom.us/download

Do you have any questions? Then please contact Team Support.

Question 10

How do I change the payment method in the meantime?

Dirk Wolbers · Accepted Answer

Because your Membership is not automatically renewed, you can renew your Membership every year. You again choose the desired payment method.

Question 11

How are donations/dana and Membership proceeds used?

Dirk Wolbers - Team 30NOW · Accepted Answer

We distinguish between 4 payments:

Donations/dana for the supervisors of the daily live sessions: This supports the facilitators in providing the live meditations and lectures. The amounts received are periodically distributed among the facilitators who have provided a live meditation or lecture. More information (with a video message about dana van Joost): 30now.nl/donate
Membership Payments: These payments make the platform 30NOW possible. The following applies here: Because every personal situation differs, we want to give you the choice of which amount for the Membership is feasible or appropriate for you. More information: 30now.nl/registration The Membership payments enable us to:
- Facilitate the current offer;
- to take care of the communication;
- Provide support where needed;
- To further develop the platform technically;
- Broaden the offer.
Participation rate Live Courses and In-depth series: This is possible 30NOW offer the Live Courses and In-depth series in collaboration with the supervisor(s) involved. More information: 30now.nl/courses-series
Free gift for 30NOW: Finally, there is the possibility to make a free donation in the meantime 30NOW about it. The amounts received are spent in the same way as with the Membership. It is extra support for the team that works daily in the background to facilitate our mission 'Making meditation accessible to everyone'. More information: 30now.nl/about-30now

At the same time, money should never be a barrier to participation. That is why:
If it is not possible to pay the Membership base amount or a course participation fee, please contact contact us so that we can come to a suitable appointment for you. Because although we are an organization that incurs costs, we believe that money should never be the reason for not getting access.

Thanks on behalf of the team of 30NOWThank you on behalf of all supervisors for your support!

Question 12

How does 30NOW exactly funded?

Team 30NOW · Accepted Answer

We distinguish between 4 payments:

Donations/dana for the supervisors of the daily live sessions: This supports the facilitators in providing the live meditations and lectures. The amounts received are periodically distributed among the facilitators who have provided a live meditation or lecture. More information (with a video message about dana van Joost): 30now.nl/donate
Membership Payments: These payments make the platform 30NOW possible. The following applies here: Because every personal situation differs, we want to give you the choice of which amount for the Membership is feasible or appropriate for you. More information: 30now.nl/registration The Membership payments enable us to:
- Facilitate the current offer;
- to take care of the communication;
- Provide support where needed;
- To further develop the platform technically;
- Broaden the offer.
Participation rate for Live Courses and In-depth series: This is possible 30NOW offer the Live Courses and In-depth series in collaboration with the supervisor(s) involved. More information: 30now.nl/courses-series
Free gift for 30NOW: Finally, there is the possibility to make a free donation in the meantime 30NOW about it. The amounts received are spent in the same way as with the Membership. It is extra support for the team that works daily in the background to facilitate our mission 'Making meditation accessible to everyone'. More information: 30now.nl/about-30now

At the same time, money should never be a barrier to participation. That is why:
If it is not possible to pay the Membership base amount or a course participation fee, please contact contact us so that we can come to a suitable appointment for you. Because although we are an organization that incurs costs, we believe that money should never be the reason for not getting access.

Thanks on behalf of the team of 30NOWThank you on behalf of all supervisors for your support!

Question 13

I have forgotten my login details (username/password)

Dirk Wolbers - Team 30NOW · Accepted Answer

No problem. Go to the page [MM_CorePage_Link type='forgotpassword']. Enter your email address and click 'Send'. You will then receive an email with your username and a personal link with which you can create a new password. Please note that this email may end up in your spam box. With your new password you can then log in to [MM_CorePage_Link type='login'].

Question 14

I have another question / My question is not listed

Dirk - Team 30NOW · Accepted Answer

Is your question not listed? Please contact Team Support, we are happy to help you!

Question 15

I want to stop/cancel my Membership. How do I do that?

Dirk Wolbers · Accepted Answer

We're sorry to see you go.
We would like to thank you for your participation and support with the Membership. Together we have been able to take great steps to make meditation accessible to everyone. Thanks 🙏🏼

Your Membership Period automatically expires after one year (12 months). So you basically don't have to do anything.
If you still want to cancel immediately, you can do this via [MM_CorePage_Link type=myaccount].

Please note that cancellation means that you can no longer log in to 30NOW.nl with your existing account.

Question 16

Has the price/fee of the Membership been increased? - Updated January 11, 2023

Dirk Wolbers - Team 30NOW · Accepted Answer

Due to the current inflation in the Netherlands, our costs for equipment, data storage and other matters are rising. The low exchange rate of the Euro against the Dollar also has an effect on it 30NOW platform. We have been covering these costs for some time now, but we cannot avoid raising the Membership rates slightly.

That is why different rates apply from 15 January 2023. The overview with the old and new Membership rates:

Basic amount: 60 euros > 65 euros
Middle rate: 85 euros > 88 euros
Ambassador rate: 160 euros > 170 euros

The following still applies: If it is not possible to pay the basic amount, take it contact contact us so that we can come to a suitable appointment for you. Because although we are an organization that incurs costs, we believe that money should never be the reason for not getting access.

If you have any questions regarding this change, please don't hesitate to ask contact us.

Question 17

Can I receive an invoice in the name of an organisation/company?

Team 30NOW · Accepted Answer

Yes, that's possible. When purchasing the Membership, Live Courses, In-depth Series or the Inspiration Gift, you can enter the details of the organization/company in the registration form. After payment you will receive the invoice, with the entered company data, in your mailbox.

Question 18

Can I transfer money via bank transfer?

Dirk Wolbers - Team 30NOW · Accepted Answer

Yes, that's possible. With the following bank details you can transfer the amount for the Membership or Dana (donations) for the chaperones.

Account number: NL11BUNQ2067341758 tnv 30NOW

Please state in the description which contribution it concerns. If it concerns a Membership, please also send us a message so that we know which email address the Membership should be linked to.

Thanks in advance!

Question 19

Can I listen/watch Live Meditations or Lectures?

Dirk Wolbers · Accepted Answer

Yes. With a (paid) Membership do you have the option to use the daily Live Meditations and Lectures look back when it suits you.
You get access to all existing 1000+ recordings and new meditations and (weekly) lectures are added daily.

Question 20

Can I share meditations and lectures with others?

Dirk Wolbers - Team 30NOW · Accepted Answer

To the 30NOW Live sessions can be enjoyed by anyone, with or without 30NOW account, join live.

De 30NOW Live sessions that you can watch back with the Membership can also be freely shared with anyone. For this you use the share buttons that are visible on every review page.

The meditations from the 30 Days program and the hard meditations you can't share.

Question 21

Can I listen back to meditations?

Team 30NOW · Accepted Answer

This depends on your access. During the 30 Days program you can listen to today's and yesterday's Day Meditation. In addition, you can participate in Live Meditations but don't listen back.
With the Membership you can listen back / watch all Day Meditations, Live Meditations and Live Lectures.

Question 22

Can I pay with iDEAL or Bancontact?

Dirk Wolbers · Accepted Answer

Yes, that's possible. [av_sidebar widget_area='Payment options' av_uid='av-1vel96']

Question 23

Can I share my Membership?

Team 30NOW · Accepted Answer

It is possible to share a membership with your partner or family member. Good to know: a membership can only be linked to one name and one e-mail address. When posting a comment, you respond with the same name. You will receive the newsletter at only one e-mail address.

Question 24

Do I have to start with the 30 Day Program first?

Dirk Wolbers - Team 30NOW · Accepted Answer

Oh, no. You can also start directly with a Membership without it 30 Days program to have followed. By the way, with a Membership you have access to everything from the 30 Days program.

Question 25

Until when is my current Membership valid?

Team 30NOW · Accepted Answer

Go to page My details and see when your current Membership expires.

You simply extend your Membership - with a new Membership period of 12 months - via 30NOW.nl/registration
☝️Applies to extension: From the moment of renewal, your Membership is valid again for 12 months.

Questions or uncertainties? Contact Team Support.

Question 26

From when can I watch a Live Meditation or Lecture?

Dirk Wolbers · Accepted Answer

The Live Meditations and Live Lectures can be viewed 3 days after the live stream (but often earlier) with a Membership.
In addition, with a Membership, from that moment on, you can also freely share the recording with anyone.

Question 27

Where can I purchase a Membership?

Dirk Wolbers · Accepted Answer

You can choose the desired Membership rate select and activate here.

Question 28

Where can I view updates and news?

Dirk Wolbers · Accepted Answer

You can read the latest news on the public News page or on you Meditation page (behind login).

Question 29

Where can I find my Live Courses and In-Depth Series?

Team 30NOW · Accepted Answer

As soon as you are logged in, you will find the Live Courses and In-depth series you have purchased in the main menu under COURSES.

Do you have another question about this? Please contact us at support.30now. Nl

Question 30

Why does each Day Meditation take 15 minutes?

Accepted Answer

One of the biggest obstacles people face when they first start meditating is the time it takes. There is no definite answer to the question of how long one should meditate to experience the benefits of this practice. The length of the meditation is important, but so is the quality of the meditation. Meditating for 30 minutes with constant interruptions and distractions can have the same effect as meditating for 10 minutes without distractions.

With 30NOW we choose 15 minutes because this offers enough time to take you along quietly into the topic of the day, to introduce the meditation, to experience the power of meditation yourself and to close it quietly. In addition, 15 minutes reasonably fits into any agenda.

Question 31

Why does a new Membership period start immediately and not be added to my existing Membership?

Team 30NOW · Accepted Answer

When renewing the Membership, the new Membership Period starts immediately. As a result, there may be an overlap with your existing Membership Period, so that the total Membership Period upon renewal is less than 24 months.
The reason for this is of a technical nature. We are working on a technical solution that will add the new Membership Period to the remaining Membership Period. But at the moment we are not there yet.

We try to communicate this aspect as clearly as possible. But if you have overlooked this, take it contact with us. Then we look for a suitable solution.

Sincerely,
Team 30NOW

We try to communicate this aspect as clearly as possible. But if you have overlooked this, take it contact with us. Then we look for a suitable solution.

Kind regards, Team 30NOW

Question 32

Why can't I pay per month?

Team 30NOW · Accepted Answer

Membership is paid annually, monthly payments are not available.

We think it is important that 30NOW is not used intensively for a short period of time because we do not think it is compatible with the practice of Mindfulness Meditation.

Question 33

Why are some guides and meditations no longer visible?

Dirk Wolbers · Accepted Answer

We opt for a collaboration with several supervisors. Both 30NOW if the supervisors are continuously developing and it may be that after some time the cooperation is no longer appropriate.
Do you have a question about this? Then share it with Team Support.

Question 34

When does my Membership expire?

Team 30NOW · Accepted Answer

The expiry date of your current Membership can be found under My details.

You can easily renew your Membership at any time via 30NOW.nl/registration
☝️Applies to extension: From the moment of renewal, your Membership is valid again for 12 months.

Question 35

What if I cannot afford the offer?

Dirk Wolbers · Accepted Answer

Participation in the 30 Days program is free for 30 days. In addition, the daily Live Meditation and Lectures offered on a free basis contribution / dana.

If you would like to use it Membership or want to participate in one Live Course or In-Depth Series, but this really can not afford. Then send us a message. Because although we are an organization that incurs costs, we believe that money should never be the reason for not giving people access to 30NOW.

Question 36

What is a Membership?

Kamile K · Accepted Answer

The Membership is a subscription service and periodically debits an amount or periodically asks for a new payment. You will be charged at the beginning of your billing cycle. By becoming a member you get unlimited access to all existing and new meditations, lectures and functionalities. In addition, with your contribution we can add a greater diversity of facilitators, add more meditations and make meditation possible for everyone.

Question 37

What is the difference between a 30 Day account and a Membership account?

Dirk Wolbers · Accepted Answer

Do you choose it 30 Days program? Then your account is available for 30 days with a new Day Meditation every day.
Do you choose it Membership? Then you will receive unlimited access to everything from the 30 Days program, the 30 days hard meditations and the ability to review Live Meditations and Lectures.

Still unsure? Then view this comparison of the different accounts.

Question 38

What can members do that non-members can't?

Dirk Wolbers · Accepted Answer

Without an account you can participate live in 30NOW Live sessions plus the 30NOW Podcast listen.

> The possibilities with an account depend on the type of account. Do you choose it 30 Days program? Then your account is available for 30 days with access to a daily Day meditation.
> Do you choose it Membership? Then you have unlimited access to all parts, including everything from the 30 Days program, the possibility to watch Live Meditations and Lectures. Plus you get access to the in-depth hard meditations.

Do you have another question? Share it with us?

Question 39

Which/ What kind of account do I need?

Team 30NOW · Accepted Answer

There is no account to participate in Live Meditations and Lectures. So you can immediately participate live.
You must have a Membership account to look back.
To participate in a course you must have a Membership account or a Courses account.

View the equation of the different accounts and see which account applies to you.

Question 40

Which meditation technique / method used 30NOW?

Dirk Wolbers · Accepted Answer

The substantive line that we at 30NOW Following is a contemporary approach to Buddhist meditation. Central is the practice of mindfulness or attention: an acknowledging awareness of physical and mental experiences. Although there are differences in styles and content of the meditations offered, they all align with the principle of mindfulness. Meditations are also offered that can develop other qualities such as calmness, kindness and compassion.

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