When participating in an online retreat, there are some important points to consider:

• We use Zoom Meetings. To do this, you must download and install the Zoom application on your device (once) in advance. If you are not familiar with Zoom Meetings, please review the 'How does Zoom Meetings work?' manual prior to the retreat.
• Technical preparation: Check your internet connection, audio and video settings to ensure a smooth experience. We assume that you will be able to be present with image and sound during the Zoom sessions.
• This is a 'camera-on' retreat. We want to create a space that feels as much like we are together as possible. That's why we all have the camera on in the Zoom sessions. This gives a feeling of sitting together, instead of just seeing names on a screen. We also invite you, if it suits you, to meditate in images. So that we feel the connection together as a sangha. You don't have to sit facing the screen while meditating.
• Calm and Quiet Space: Choose a quiet and comfortable space where you will be distracted or disturbed as little as possible. This promotes a focused meditation experience. Let housemates know that you are participating in a retreat and ask for support in creating a quiet setting during the retreat days to avoid unnecessary interruptions.
• Timetable: Follow the stated retreat timetable, including login times for sessions and breaks. This helps to maintain the structure and depth of the retreat.
• Interaction and involvement: Actively participate in the sessions by turning on your camera. Turn off your microphone except when speaking to avoid background noise. Ask questions and participate in exchanges when invited, as you would during a physical retreat.
• Self-Discipline: Since you are at home, it takes some self-discipline to participate as you would at a physical retreat. Hold yourself accountable for your involvement. Stick to the retreat schedule as much as possible. During the retreat, suggestions are given for activities between meditations, such as working meditation (samu) in or around your home. Allow yourself the experience of making the retreat last all day.

Most of the offerings are in Dutch, but we regularly offer Live Lectures in English. In addition, some Live Courses, In-Depth Series and Live Retreats are also largely in English. See 30NOW.nl/courses-series and use the language filter.

Good to know: The translation option in the menu bar is a feature that allows you to easily translate the content of 30NOW.nl from Dutch to English. The button, when clicked, activates a translation tool that automatically converts the text on the page from Dutch to English, making it more accessible for users who speak English but not Dutch.

No. You do not need a Membership to participate in (almost all*) Live Courses, In-depth Series and Live Retreats. If you do not have a Membership account, you can create a (free) Courses account to for participation.
This way we can provide you with the correct course access and share associated information with you by email.
Also see 'compare accounts' .

* The series hard meditations is available exclusively with a Membership.

Do you have another question about this? Then share this via support.30now. Nl

Received an inspiration gift? First of all, welcome!

• The Inspiration Gift is included in the email you received as a PDF attachment. This contains the activation code.
• Log in with you 30NOW account. None yet 30NOW account? Then make one here first free Courses account .
• Select the Floor Series listed on your Inspiration Gift.
• Enter the Inspiration Gift activation code in the registration form. This changes the purchase amount to zero euros.

Do you have questions about activating your Story sequence? Please contact Team Support. We are happy to help you!

A payment option is offered on the following pages:

• Payments for courses are made via the registration page of the courses. You can find the registration pages at 30NOW.nl/courses-series.
• Payments for the Membership are made via the Membership page at 30NOW.nl/membership.
• Donations for the supervisors are made via the donation page 30NOW.nl/donate.

The following online payment methods are currently supported:

iDEAL, Credit and debit cards, PayPal, Bancontact, SEPA Transfer, SOFORT Banking, KBC/CBC Payment, Belfius Direct Net and GiroPay. (The double mention of Bancontact has been removed.)

In addition to the above-mentioned online payment methods, you can also transfer the Membership rate or course participation rate to bank account number NL11BUNQ2067341758 in the name of 30NOW. When making the transfer, please state which contribution it concerns and send us a message so that we know to which email address the Membership or course access should be linked.

Thanks in advance!

To cancel your participation in a course or workshop, we ask you to do the following:

1. Send Email: Send a cancellation request as soon as possible, but no later than 24 hours before the start of the course or workshop [email protected]. Please include your full name and the specific course or workshop for which you have registered in this email.
2. Administration costs: Please note that in the event of cancellation, a 6% administration fee will be deducted from the total amount of your registration. These costs are necessary for the administrative handling of your cancellation.
3. Return: You will receive a refund of the remaining amount (after deduction of administration costs) if your cancellation takes place at least 24 hours before the start of the course or workshop.
4. Refund: The amount to be refunded will be deposited into the same account with which the payment was made. This usually happens within a few working days after your cancellation has been processed.

With an (active) Membership you have unlimited access to the course material of the Live Course or In-depth series you have purchased.
With a Courses account, the access period differs per Live Course or In-depth series. More information about this can be found on the registration page of the relevant Live Course or In-depth series.

Do you have a question about this? Contact us at support.30now. Nl

Check out the screenshot below to see how to post and delete a message.

At 30NOW we make, during the Live Courses and Live Sangha evenings, using Zoom Meetings.
At the daily Live Meditations and Live Lectures on Sunday, we use Zoom Webinar. The explanation below is about Zoom Meetings and therefore relates to the Live Courses and Sangha Live evenings.

What is Zoom Meetings

Zoom Meetings is a video platform that makes it possible to organize online sessions/meetings where participants can see and hear each other live.

• To participate in a Zoom Meetings you need an internet connection and a computer or mobile device.
• You install the Zoom application (once only) via zoom.us/download.
• Joining then goes through a unique meeting URL or meeting ID.
  You will receive this from 30NOW by email and is also visible on the Week or Month pages of the Live Course.
• You can then turn on your audio and video yourself and send chat messages.

Video guide to participation

A handy video manual on how to participate in a (Live) Zoom meeting can be found below.

Using “Reactions” or “Reactions”

During a Zoom meeting, participants can use reactions by clicking on the “Reactions” icon in the bottom bar. This opens a pop-up menu with different emoticons to select. After selecting an emoticon, it will be displayed on the participant's screen and visible to the facilitator and other participants of the live session. Reactions can be used to communicate quickly and non-disruptively with other participants during the live session, for example to indicate that you would like to respond by saying something.

Test beforehand

Before participating in a Zoom Meeting, it can be nice to gain some experience with Zoom Meetings. For this you can:

• Join the next Zoom Meetings test session available 24/7 at https://zoom.us/test
• In Zoom you can test your sound and microphone in settings:
  • Click the sound icon in the bottom left corner of the Zoom application.
  • Select “Test Speaker and Microphone” from the menu.
  • Follow the on-screen prompts to test the audio and microphone.
  • If the test is successful, you should be able to hear what you are saying through the speaker and the sound level of your microphone should be displayed.
• In addition, all live sessions are opened for participation fifteen minutes before the start so that you can test your image and sound.

General technical tips

When participating in a Zoom Meeting, you should pay attention to the following:

1. Stable internet connection: Make sure you have a stable and fast internet connection to participate in the Zoom Meeting without interruption.
2. Working camera and microphone: Make sure your camera and microphone are working properly and that you are clearly visible/audible to other participants. Do you have doubts? Then test your image and sound beforehand. See 'Pre-testing' above.
3. Up-to-date: Make sure your Zoom application is up-to-date. You can download and install the latest version from zoom.us/download

Do you have any questions? Then please contact Team Support.

We distinguish between 4 payments:

• Donations/dana for the supervisors of the daily live sessions: This supports the facilitators in providing the live meditations and lectures. The amounts received are periodically distributed among the facilitators who have provided a live meditation or lecture.
  More information (with a video message about dana van Joost): 30now.nl/donate
• Membership Payments: These payments make the platform 30NOW possible. The following applies here: Because every personal situation differs, we want to give you the choice of which amount for the Membership is feasible or appropriate for you.
  More information: 30now.nl/registration
  The Membership payments enable us to:
  
  • Facilitate the current offer;
  • to take care of the communication;
  • Provide support where needed;
  • To further develop the platform technically;
  • Broaden the offer.
• Participation rate for Live Courses and In-depth series: This is possible 30NOW offer the Live Courses and In-depth series in collaboration with the supervisor(s) involved. More information: 30now.nl/courses-series
• Free gift for 30NOW: Finally, there is the possibility to make a free donation in the meantime 30NOW to transfer. The amounts received are spent in the same way as with the Membership. It is extra support for the team that works daily in the background to facilitate our mission 'Making meditation accessible to everyone'.
  More information: 30now.nl/about-30now

Thanks on behalf of the team of 30NOWThank you on behalf of all supervisors for your support!

Is your question not listed? Please contact Team Support, we are happy to help you!

At 30NOW we make, during the Live Courses and Live Sangha evenings, using Zoom Meetings.
At the daily Live Meditations and Live Lectures on Sunday, we use Zoom Webinar.

A characteristic of Zoom Webinars is that participants are not visible and audible.
At Zoom Meetings we apply extra security measures so that access is only possible for the course participants.

Questions or doubts? take contact without obligation.

For most Floor Series, this is possible with the Inspiration Gift: 30NOW.nl/inspiratie-cadeau

Yes, that's possible. When purchasing the Membership, Live Courses, In-depth Series or the Inspiration Gift, you can enter the details of the organization/company in the registration form. After payment you will receive the invoice, with the entered company data, in your mailbox.

To the 30NOW Live sessions can be enjoyed by anyone, with or without 30NOW account, join live.
De 30NOW Live sessions that you can watch with the Membership you can also freely share with anyone. For this you use the share buttons that are visible on every review page.

The meditations from the 30 Day Series and other courses and in-depth series you can't share.

Yes, that is certainly possible. We understand that some prefer direct bank transfers. That is why we offer the option to make payments by transferring an amount to our account number.

Follow the steps below to complete your payment:

1. Payment via Bank Transfer: Transfer the amount to IBAN NL11BUNQ2067341758 in the name of 30NOW. Make sure you clearly state the name of the product you are paying for in the description of your payment. For example: 'In-depth series RAIN', 'Year group Eight steps to happiness', or 'Ambassador membership 12 months'.
2. E-mail confirmation: After transferring the amount, please send us an email to [email protected]. In this email, please include the product you paid for and the email address provided to you 30NOWaccount is linked. This is necessary so that we can process your payment correctly and link it to your account.

Once your payment has been processed, you will receive confirmation from us and further information on how to access the product you paid for.

Do you have any questions or do you need help with the process? Please feel free to contact us at 30NOW.nl/help. We are ready to help you.

During the daily live meditations and the live lecture on Sundays, only the accompanist can be heard and seen. As a participant you can respond via the chat!

For live sessions of Live Courses you can also (if desired) switch on your own camera and microphone.

In general, retreats offer the opportunity to practice meditation more intensively. Participants follow a schedule of (partly guided) meditations during the day, often from morning to evening. The retreats at 30NOW are multi-day retreats and a requirement is that participants are already familiar with this. A retreat also requires some stability and psychological health. Although there is meditation together and there are moments of exchange, the guide is not able to provide you with the individual psychological care that you may need during the retreat.

For these reasons, we apply the following guidelines for participation:

• You are familiar with meditation and mindfulness and practice regularly.
• You currently do not suffer from seriously hindering traumatic or psychiatric conditions such as severe anxiety or depression.
• If you have any doubts about your participation, you can contact the supervisor yourself. Based on your registration form, we can also take the initiative to explore whether participation in the retreat is suitable for you at this time.

We need some basic information (first name, last name and email address) in order to register you for a Live Course, In-Depth Series or Live Retreat. This is done by creating a (free) Courses account or (paid) Membership account.

An account is required for the following reasons:

• This way we know (30NOW and the course supervisor) who will participate;
• To access the course material;
• For sending additional information about the course;
• For sending the newsletter.

Do you have a question about this? Contact us at support.30now. Nl

• Participation in the 30 Day Series is free for 30 days.
• In addition, the daily Live Meditation and Lectures offered on a free basis contribution / dana.
• If you would like to use it Membership or want to participate in one Live Course or In-Depth Series, but you really can't afford this, please send us a message. Although we incur costs as an organization, we believe that money should never be the reason for denying people access.

An online meditation retreat is a virtual version of a traditional retreat, where participants participate from their own location via Zoom. During the retreat, participants follow a schedule of silent and guided meditations, lectures, mindful movement and exchange led by an experienced guide. The aim is to enable a deep meditation practice and reflection in your own location, just like in an on-site retreat, by creating a peaceful environment where you can be alone, relax and concentrate.

We encourage you to schedule yourself free for the entire period of the retreat. If this is not feasible for you, it is advisable to simplify your days as much as possible and consciously choose what you will and will not do.

These are pages designed specifically for a particular moment within a Live Course or In-Depth Series. It contains all the necessary information and materials for that specific week or month, including lectures in video format, in-depth texts, quotes, exercises and guided meditations in audio format.

These pages are intended to support you as a course participant step by step in following the course and to highlight the theme of that moment.
These pages also offer the opportunity to respond by, for example, sharing a question. This is an important part of learning and growing as a meditation practitioner, as it allows you to interact with the facilitator and other course participants. This can ensure further deepening of knowledge and experience, as well as answering any questions or uncertainties.

An example of a lesson page can be found below.

A workshop is an online interactive meeting on a specific theme of 2 to 3 hours. The topics are diverse and have similarities with meditation, Buddhism and mindfulness. A supervisor shares his knowledge, insights and experience with this subject. During the workshops there are introductions, meditation and room for exchange.

At 30NOW we make, during the Live Courses and Live Sangha evenings, using Zoom Meetings.
At the daily Live Meditations and Live Lectures on Sunday, we use Zoom Webinar. The explanation below is about Zoom Meetings and therefore relates to the Live Courses and Sangha Live evenings.

Zoom Meetings and Zoom Webinar are both Zoom products, but with different purposes and functions. Below are the main differences between these two products:

1. Purpose: Zoom Meetings is intended for group interaction where everyone can turn on their camera and microphone. Zoom Webinar is designed as a facilitator/speaker for a large group of participants to present with image and sound, whereby participants only respond via chat (and therefore cannot hear or see other participants).
2. Participants: In Zoom Meetings the participants can actively participate by speaking and chatting, while in Zoom Webinar the participants act as spectators and can only watch, listen and chat.
3. Presentations: With Zoom Meetings, multiple participants can come into view, while with Zoom Webinar there is only one facilitator/speaker and the rest of the participants only act as audience.
4. Features: Zoom Meetings offers features such as screen sharing, recording, chat, and virtual backgrounds, while Zoom Webinar has additional features such as Q&A sessions and pre-participation questions.
5. Security: Both products offer security features such as password protection and password protection, but Zoom Webinar offers additional security options such as participant registration and authentication.

In general, Zoom Meetings is aimed at smaller groups, while Zoom Webinar is aimed at larger groups and public presentations.

Op 30NOW.nl/accounts-compare you will find the differences per account.
In addition, it is good to know that you do not need an account to participate in the daily live meditations and lectures.

Splitting up into (live online) groups for interactive contact moments, with images and sound, is sometimes part of a Live Course.
For this, supervisors use 'Breakout Rooms' in Zoom.

As a participant you always have the option not to participate in Breakout Rooms. In that case, you will stay in the so-called “Main Room” when the Breakout Rooms are active.

The supervisor will tell you the necessary information about this. You can also contact us if you have any questions Team Support.

• No account is required to participate in Live Meditations and Lectures. So you can immediately participate live.
• To access the library, where you can look back at everything, you need a Membership account.
• To participate in a course you must have a Membership account or a Courses account.

View the equation of the different accounts to see which account applies to you.