Adding a profile image to your 30NOWaccount enhances the Sangha experience by creating a more personal connection with other users. Your profile image appears on posts you post and promotes a sense of Sangha/community and connection.

Changing your profile image works as follows:

• Go to the section my profile picture on the My Details page.
• Click and press the button to upload or change an image.
• Select an image from your device that you want to use as your profile image.
• Save the changes, and your new image will be visible in your posts and interactions 30NOW.

Good to know: To show an image next to your name during live sessions, change this via Zoom.us. More information >

It is possible that our e-mails have unexpectedly ended up in your advertising folder/spam box.
To make sure our email is delivered to you, you can [email protected] to your address book, your contacts or safe senders list.

Do you want to check this first? If you still encounter problems, please send a message to Team Support.

Under every email from 30NOW you will find a link to unsubscribe. Are you running into something? Then email us at [email protected]

Once you are logged in, go to https://www.30now.nl/mijngegevens/. You can change your details here yourself.

Check out the screenshot below to see how to post and delete a message.

What is the 'SAVE' button and where can I find it?
The 'SAVE' button is a function that allows you to save meditations and readings for later use. You will find this button on the review pages of all meditations and lectures.

How does saving a meditation or reading work?
If you want to save a meditation or reading, simply click/press the 'SAVE' button visible at the top of the page. This will automatically add the meditation or reading in question to your list of saved items.

Where can I find my list of saved meditations and readings?
You can easily find your saved meditations and lectures in the main menu. Go to 'Live Meditation' and then select 'Saved' to view your personal list of saved items.

Can I remove a meditation or reading from my saved list?
Yes, you can remove items from your saved list. If you no longer want to save a meditation or reading, go to the meditation or reading in question and use the save button again.

For further questions or support, please contact Team Support. We are happy to help you.

At 30NOW we make, during the Live Courses and Live Sangha evenings, using Zoom Meetings.
At the daily Live Meditations and Live Lectures on Sunday, we use Zoom Webinar. The explanation below is about Zoom Meetings and therefore relates to the Live Courses and Sangha Live evenings.

What is Zoom Meetings

Zoom Meetings is a video platform that makes it possible to organize online sessions/meetings where participants can see and hear each other live.

• To participate in a Zoom Meetings you need an internet connection and a computer or mobile device.
• You install the Zoom application (once only) via zoom.us/download.
• Joining then goes through a unique meeting URL or meeting ID.
  You will receive this from 30NOW by email and is also visible on the Week or Month pages of the Live Course.
• You can then turn on your audio and video yourself and send chat messages.

Video guide to participation

A handy video manual on how to participate in a (Live) Zoom meeting can be found below.

Using “Reactions” or “Reactions”

During a Zoom meeting, participants can use reactions by clicking on the “Reactions” icon in the bottom bar. This opens a pop-up menu with different emoticons to select. After selecting an emoticon, it will be displayed on the participant's screen and visible to the facilitator and other participants of the live session. Reactions can be used to communicate quickly and non-disruptively with other participants during the live session, for example to indicate that you would like to respond by saying something.

Test beforehand

Before participating in a Zoom Meeting, it can be nice to gain some experience with Zoom Meetings. For this you can:

• Join the next Zoom Meetings test session available 24/7 at https://zoom.us/test
• In Zoom you can test your sound and microphone in settings:
  • Click the sound icon in the bottom left corner of the Zoom application.
  • Select “Test Speaker and Microphone” from the menu.
  • Follow the on-screen prompts to test the audio and microphone.
  • If the test is successful, you should be able to hear what you are saying through the speaker and the sound level of your microphone should be displayed.
• In addition, all live sessions are opened for participation fifteen minutes before the start so that you can test your image and sound.

General technical tips

When participating in a Zoom Meeting, you should pay attention to the following:

1. Stable internet connection: Make sure you have a stable and fast internet connection to participate in the Zoom Meeting without interruption.
2. Working camera and microphone: Make sure your camera and microphone are working properly and that you are clearly visible/audible to other participants. Do you have doubts? Then test your image and sound beforehand. See 'Pre-testing' above.
3. Up-to-date: Make sure your Zoom application is up-to-date. You can download and install the latest version from zoom.us/download

Do you have any questions? Then please contact Team Support.

30NOW stores your personal information and user data in a secure database. And that's where they stay. We do not pass this information on to third parties for commercial purposes. Send a message to Team Support when you want to receive an export of your user information.

No problem. Go to the page https://www.30now.nl/wachtwoord-vergeten/. Enter your email address and click 'Send'.
You will then receive an email with your username and a personal link with which you can create a new password.
Please note that this email may end up in your spam box.

With your new password you can then log in to https://www.30now.nl/inloggen/.

Is your question not listed? Please contact Team Support, we are happy to help you!

When you are signed up for the Live Announcements If you don't receive any participation links by e-mail, then they are probably blocked by your spam/advertising filter.

The solution: To make sure the e-mail announcements are delivered to you, you can add info(at sign)30NOW.nl to your address book, contacts or safe senders list.

• When entering the e-mail address and password, be careful not to make any typos.
• Can't remember your password and username? No problem, go to 'Forgotten password and/or username' on the login page and follow the steps.
• Please contact Team Support when you continue to have problems.

Yes, of course. Send a message to Team Support so that we can send you an export of the user information.

To the 30NOW Live sessions can be enjoyed by anyone, with or without 30NOW account, join live.
De 30NOW Live sessions that you can watch with the Membership you can also freely share with anyone. For this you use the share buttons that are visible on every review page.

The meditations from the 30 Day Series and other courses and in-depth series you can't share.

30NOW can now only be visited as a website and for that you must have an internet connection. As we grow in membership, we may consider launching an app so you 30NOW can listen to meditations offline. 

Although 30NOW.nl doesn't yet have an official mobile application, we offer you an easy way to use our website as a web app on your phone.
By 30NOW.nl as a web app, you get direct access to our platform with the functionalities of an app. This means you can access our live meditations, courses and podcasts faster and easier, wherever you are. Follow the steps below to 30NOW.nl as a web app on your phone:

Web app installation on Android:

• Open your internet browser on your phone, go to 30NOW.nl and navigate to the page you always want to start with.
• Tap the icon with the three dots at the top right of your screen.
• Choose 'Add to home screen'.
• Confirm by clicking 'Add'.
  You will now see an icon of 30NOW.nl on your home screen. By tapping this you open immediately 30NOW.NL.

Web app installation on iPhone/iOS:

• Open your internet browser on your phone, go to 30NOW.nl and navigate to the page you always want to start with.
• Tap the icon with the rectangle and the up arrow at the bottom of your screen.
• Select 'Add to Home Screen'.
• Confirm by clicking 'Add'.
  After this an icon will appear 30NOW.nl on your home screen, giving you one-tap access to our platform.

By following these simple steps you will ensure that you always have quick and easy access to 30NOW.NL.

No. For reasons of privacy and data protection, we choose not to use Google Analytics. Partly by not using Google Analytics, we ensure that as little information as possible is sent to third parties.

As an analysis solution, we use a paid application that is characterized by a strong focus on privacy, is GDPR and CCPA compliant, does not use cookies and does not collect any personal data. This benefits the privacy of our visitors.

No. You can access one account from multiple devices. Just make sure you sign in with the correct username.

The recordings of (most) new lectures have been offered with subtitles in English and Dutch since February 2024. These subtitles are automatically generated, but (when spoken clearly) of good quality.

• Activate subtitles with a click or press 'CC' during lecture playback.
• The image below shows how you can then change the language.

Do you have a new email address? You can go through https://www.30now.nl/mijngegevens/ change your email address. Keep in mind that our e-mailings use a separate registration. To change your e-mail address for the e-mails Settings links which are visible at the bottom of each 30NOW email.

You can read the latest news on the public News page or on you Meditation page (behind login).

The sound and picture quality may vary per live session. The local internet connection and the equipment of the accompanying person are of influence. In addition, your local internet connection and hardware/equipment can also influence the quality.

Do you have questions or comments about the quality? Share it with us.

What is DNS Cache

DNS cache is like a phone book for the internet. It keeps track of websites and their associated IP addresses so that your computer can quickly find the website you want to visit. Sometimes the cached information can become outdated, which can cause problems when trying to access certain websites. For example, if a website's IP address changes, your computer may still try to connect to the old IP address, preventing the website from loading.

Clearing the DNS cache clears out all old information and allows your computer to get the most up-to-date information from the Internet. This can help resolve issues such as not being able to access a particular website or redirecting to the wrong page.

In summary, clearing the DNS cache can help resolve Internet connectivity issues by clearing old information and renewing the IP addresses of the cached websites. This way your computer can connect to the correct IP address and load the desired website.

Options for deleting DNS cache

You can delete the DNS cache on individual devices with a few short steps. If you find these (below) steps too complex, you can choose to simply unplug your internet modem for about 30 seconds and then plug it back in. This will also refresh the DNS.
Keep in mind that it can take up to 5 minutes before your internet connection is available again.

How to delete DNS cache on an individual device works as follows

On Windows:
– Open the command prompt/command prompt application as an administrator.
– Type the command “ipconfig /flushdns” and press Enter.
– You should see a message that says “The DNS resolver cache has been flushed” or “Successfully flushed the DNS Resolver Cache.”

On Mac:
– Open the 'Terminal' application.
– Type the command “sudo killall -HUP mDNSResponder” and press Enter.
– You will be prompted to enter your administrator password.
– After entering the password, the DNS cache will be flushed.

On iPhone or iPad:
On an iPhone or iPad it is not possible to delete the DNS cache directly like on a computer. This is because the DNS cache on an iPhone is managed by the operating system and is not directly accessible to users. But there are a number of steps you can take to “reset” the DNS cache on an iPhone:

1. Go to the “Settings” app on your iPhone.
2. Scroll down and tap on “General”
3. Tap on “WiFi”
4. Tap the “i” icon next to the connected Wi-Fi network
5. Tap on “Forget this network”
6. Reconnect to the Wi-Fi network and use a new DNS server.

By following the steps above, the iPhone or iPad will reconnect to the WiFi network and set up a new DNS server, removing the old DNS information from the cache. This can help with internet connectivity issues or loading specific websites.
Keep in mind that this solution only applies to problems with WiFi connections.

At 30NOW we make, during the Live Courses and Live Sangha evenings, using Zoom Meetings.
At the daily Live Meditations and Live Lectures on Sunday, we use Zoom Webinar. The explanation below is about Zoom Meetings and therefore relates to the Live Courses and Sangha Live evenings.

Zoom Meetings and Zoom Webinar are both Zoom products, but with different purposes and functions. Below are the main differences between these two products:

1. Purpose: Zoom Meetings is intended for group interaction where everyone can turn on their camera and microphone. Zoom Webinar is designed as a facilitator/speaker for a large group of participants to present with image and sound, whereby participants only respond via chat (and therefore cannot hear or see other participants).
2. Participants: In Zoom Meetings the participants can actively participate by speaking and chatting, while in Zoom Webinar the participants act as spectators and can only watch, listen and chat.
3. Presentations: With Zoom Meetings, multiple participants can come into view, while with Zoom Webinar there is only one facilitator/speaker and the rest of the participants only act as audience.
4. Features: Zoom Meetings offers features such as screen sharing, recording, chat, and virtual backgrounds, while Zoom Webinar has additional features such as Q&A sessions and pre-participation questions.
5. Security: Both products offer security features such as password protection and password protection, but Zoom Webinar offers additional security options such as participant registration and authentication.

In general, Zoom Meetings is aimed at smaller groups, while Zoom Webinar is aimed at larger groups and public presentations.

In many cases you can solve it yourself by deleting your browser cache.
The browser cache is the temporary storage space on your computer where your browser stores information about websites you visit, such as images and text. This allows your browser to load the website faster on your next visit, because it does not have to download all the information again.
However, sometimes the cache can become outdated or corrupted and cause problems when trying to access certain websites. In this case, you need to clear your browser's cache.

Below are some general easy steps to clear your browser's cache.
If you prefer an explanation specific to your browser. Then follow the steps this page >

• Open your browser (e.g. Chrome, Firefox, Safari, etc.).
• Click the three-dot icon or menu button in the top-right corner of the browser
• Select “Settings” or “Preferences” from the menu.
• Search for “Privacy” or “Privacy and Security”
• Look for “Clear browsing data” or “Clear cache”
• Select the time range for which you want to clear the cache (e.g. last hour, last day, always).
• Make sure the “Cached images and files” option is selected.
• Click on “Clear Data” or “Clear Cache”

When you have cleared the cache, the problem is often solved. If not, send a message to Team Support.

View Frequently Asked Questions of send us a message.

Comments can be read and posted in different parts of our platform, depending on the type of content and your account status:

• Live Meditations or Lectures: All participants who are present live can read and post comments.
• Review pages of Live Meditations or Lectures: Available to users with a Membership account.
• Day meditations of the 30 Day Series: Accessible to users with a Courses account or a Membership account.
• Podcast episodes: Comments can be posted and read by anyone.